Our Policy

Terms of Use

Welcome to the La Stitchery website (www.lastitchery.com) on the World Wide Web. Please review these Site Terms Of Use, which govern your use of and purchase of products from our Site. By accessing, browsing and/or using this Site, you acknowledge that you have read, understand and agree to be bound by these terms. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS OF USE THEN PLEASE DO NOT USE THIS SITE.

La Stitchery controls and operates this Site from its offices within the United States. Claims relating to or including the use of this site and the materials contained herein are governed by the laws of the United States and the State of Virginia. The laws of the State of Virginia shall govern these Site Terms of Use without giving effect to any principles of conflicts of laws. If you do not agree, please do not use this Site. If you choose to access this Site from another location, you do so on your own initiative and are responsible for compliance with applicable local laws.


SITE CONTENTS, OWNERSHIP AND USE RESTRICTIONS
The information contained in this Site including all images, illustrations, designs, photographs, writings and other materials that appear herein are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed (all of which, collectively are herein referred to as the “Contents”) by La Stitchery or are the property of their respective owners.

Permission is granted to display, copy, distribute, download, and print in hard copy portions of this Site for the purposes of: (1) placing an order with La Stitchery or (2) using this Site as a shopping resource, provided you do not modify the Site and that you retain all copyright and other proprietary notices contained in the Contents. Except in connection with shopping or the placing of an order none of the Contents may be copied, reproduced, distributed, republished, downloaded, displayed, posted electronically or mechanically or transmitted, recorded or in any manner mirrored, photocopied or reproduced without the prior written permission of La Stitchery or the applicable copyright owner. Please note that the permission granted herein terminates automatically if you breach any of these Site terms or conditions. Any other use of the Contents on this Site including reproduction for purposes other than as noted above, and including any reproduction, modification, distribution, or republication may violate copyright or trademark laws, and without the prior written permission of La Stitchery, is strictly prohibited.


DISCLAIMER OF WARRANTY
LA STITCHERY IS PROVIDING THIS SITE AND ITS CONTENTS ON AN “AS IS” BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES AND/OR CONDITIONS OF: TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NON- INFRINGEMENT. ALTHOUGH LA STITCHERY BELIEVES THE CONTENT TO BE ACCURATE, COMPLETE AND CURRENT, LA STITCHERY DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE ON THIS SITE IS ACCURATE, COMPLETE OR CURRENT. Price and availability information is subject to change without notice.


DISCLAIMER OF LIABILITY
YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. IN NO EVENT SHALL LA STITCHERY BE LIABLE FOR SPECIAL, INDIRECT, EXEMPLARY, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO, LOSS OF USE, DATA, OR PROFITS, WITHOUT REGARD TO THE FORM OF ANY ACTION, INCLUDING BUT NOT LIMITED TO CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTIONS, ALL ARISING OUT OF OR CONNECTION WITH THE USE, COPYING, OR DISPLAY OF THE CONTENTS ON THIS SITE. BY YOUR USE OF THIS SITE, YOU AGREE THAT THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY TO LA STITCHERY ARISING FROM ANY PRODUCT SOLD ON THE LA STITCHERY SITE SHALL BE THE PRICE OF THE PRODUCT ORDERED PLUS SHIPPING AND HANDLING CHARGES. IF ANY PART OF THIS LIABILITY DISCLAIMER IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF LA STITCHERY SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100). In an effort to provide our customers with the most current information, La Stitchery will, from time to time, make changes in the Contents of this Site and in the products or services described on this Site.


ABOUT OUR PRICES
Prices and the availability of items are subject to change without notice. Any reference to “savings” used on this Site indicates the average savings off the “list price”. Your actual savings will vary depending upon the goods purchased and the date of the transaction. We reserve the right to limit sales, including the right to prohibit sales to re-sellers. We have the right to refuse or cancel any order due to typographical or photographic errors. If your credit card has already been charged for the purchase and your order has been canceled, La Stitchery shall immediately issue a credit to your credit card account in the amount of the incorrect price.


USER COMMENTS, FEEDBACK, AND OTHER INFORMATION SUBMISSIONS PROVIDED BY YOU
You agree that any material, information or idea that you transmit to this Site or otherwise provide to La Stitchery (“Transmissions”) shall be and remain La Stitchery’s property. All Transmissions will be treated as non-confidential and non-proprietary and La Stitchery shall be under no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose and distribute the Transmissions to others without limitation. Additionally, La Stitchery shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever including, but not limited to developing, manufacturing or marketing products incorporating such information. You further agree that La Stitchery may use information about your demographics and use of this Site in accordance with La Stitchery’s Privacy Policy.

In addition, you agree and are hereby put on notice that you are prohibited from posting or transmitting to or from this Site any unlawful, threatening, libelous, defamatory, inflammatory, pornographic or profane material or any other material that in any manner disparages or criticizes La Stitchery or could give rise to any civil or criminal liability under law. You are solely responsible for the content of any comments you make.


TERMS OF USE REVISIONS
La Stitchery may revise these terms of use by updating this posting. You agree that in the event any portion of these Site terms of use are found to be unenforceable, the remainder of these Site terms and conditions shall remain in full force and effect. By using this Site you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current terms of use to which you are bound.


Privacy Policy

It is La Stitchery’s policy to respect and protect the privacy of our customers and the users of our Website (hereinafter, the “Site”). Through this Internet Privacy Statement, we want to reassure users of the Site that we will not sell, share, or rent personally identifying information (“PII”) of our Site users to others in a manner different than as set forth in this Internet Privacy Statement.


Placing Orders and Information Collection
La Stitchery collects information from the users of this Site at several different points on the Site. For example, we collect and/or request information when a user:

1) Places an Order
2) Accesses this Website
3) Requests notification of an order status
4) Submits an E-mail

In order to fulfill the above requests, customers may be requested to provide contact and/or credit card information. If we have trouble processing an order, a request, or completing a delivery, this contact information will be used by La Stitchery to contact you. We also use ‘cookies’ to enhance and personalize your visit. Please see the section below entitled: Automatic Information and Cookies.


Gathering and Sharing of Information, Links to External and Co-Branded Websites
We monitor traffic patterns on the Site and gather information for use in analyzing usage, trends and to administer the Site in order to improve its layout and design as well as to permit Site streamlining to create the best shopping experience we can for our users. In order to perform analysis permitting such improvement of site design and user experience, we may integrate customer purchase information and employ suitable third parties with whom we share the information necessary to accomplish these objectives.

Where appropriate, we may share information with our business partners.

We use Paypal to bill purchasers of goods and services from the Site, and depending upon the goods and services being ordered and where they are being shipped, we may also use outside suppliers and/or delivery companies to assist us in fulfilling and delivering orders. We share with them the information necessary to enable such card processing, fulfillment, and delivery of goods (i.e. – name, address, and as appropriate, payment information).

We may provide PII in special cases such as enforcement of our Terms of Site Use, or as appropriate to comply with law or legal process, or to protect the rights, property, and safety of our company, our customers, and others. This includes exchanging information with other businesses for purposes of fraud and credit risk reduction. We may also provide PII and other information incident to a merger, reorganization or a sale of the company or its assets.

Our Site also contains links to external Internet sites, which may be operated by an external party and they may have privacy practices that differ from those here on our Site. When you click on links that take you to such external sites, you will be subject to their privacy policies, and we encourage you to become familiar with that party’s privacy policies as these may differ from those utilized on our Site. Please note that this privacy statement applies solely to information collected by La Stitchery on our Site and, while we strongly support the protection of privacy on the Internet, we cannot be responsible for the privacy practices of other Websites, uses of the information collected by other Websites, or the content of those other Websites.


Consent
By using our Site, the user agrees to the terms and conditions set forth in this Internet Privacy Statement and the Site Terms of Use INCLUDING ALL LIMITATIONS OF DAMAGES PROVISIONS which are an integral part hereof and the user consents to the collection and use of this information by La Stitchery as disclosed in this Internet Privacy Statement. We may revise this Internet Privacy Statement or the Site Terms of Use at any time by updating these postings. By using this Site you agree to be bound by any such revisions in effect at the time of use and should therefore periodically visit this page and the Site Terms of Use page to determine the then current policies applicable to users of this Site.


Security Information
Strong precautions are taken to protect the credit card information and PII of the users of our Site. We protect this information both online and off-line and use a variety of technical solutions to make shopping safe at our Site. Your information is encrypted and is protected utilizing the industry standard Secure Sockets Layer (SSL) encryption software. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator or Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’.

Note that under the Fair Credit Billing Act, and provided that you promptly notify your bank of the loss, your bank cannot hold you liable for more than $50.00 of fraudulent charges for the unauthorized use of your credit card through no fault of your own. In the event of an unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures. If you have any questions about the security at our Site, you can send an e-mail to order@dev.lastitchery.com.


Automatic Information and Cookies
When a user accesses our Site, like many other websites, our computers automatically receive and record the domain, host, and IP address through which the user’s computer accesses the Internet, as well as the Internet browser and operating system software on the accessing computer and any external reference code. You may have heard of the term “cookies”. Cookies are routinely used by most, if not all, E-commerce merchants, including La Stitchery. A cookie is a piece of data stored on a user’s hard drive through the Web browser program containing information about the user which enables us to track and personalize the Site to enhance your experience. However, if a user rejects the cookie, they may still use our Site although we will be unable to provide the personalized shopping experience we can offer using the cookie data. If you have any questions about our use of this automatically transmitted information, please contact us at order@dev.lastitchery.com.